"Users are not idiots. They buy use cases, not hardware."

Why Nokia’s Elop is wrong about mobile sales: users aren’t idiots — Scobleizer

Now, lots of people love to argue with me saying apps don’t matter. But they do. And if you say they don’t then you are betting that there’s a huge market of idiots out there who don’t care about apps. Hint: that market is shrinking all the time.

Think about it. If you buy a phone and then you sit next to someone with an Android or iPhone, and they show you all the apps they are using that you don’t have, won’t you feel like an idiot? Of course you will.